Snap Inventory Support

Learn how to use Snap Inventory for iOS and get answers to common questions.

Introduction

Snap Inventory for ios

This page is meant as an introductory guide to help you learn about using the Snap Inventory app. Please note that several of the features mentioned here are only available with a paid subscription.

Scanning Barcodes

OVERVIEW

Scan barcodes using just your device's camera. Barcode scanning makes it easy to track existing items and add new ones. Snap Inventory currently supports scanning of the following barcode types:
- UPC-A
- UPC-E
- EAN-8
- EAN-13
- Code128

LoW-Light Barcode Scanning

You can use your device's flashlight to help scan barcodes in dimly-lit environments. Look for the lightning bolt icon at the top-left of your screen. Tap the icon to enable and disable the flashlight.

Adding Items

OVERVIEW

Snap inventory makes it easy to add, sort, search and filter items. Include relevant details for every item in your inventory:
- Item name
- Barcode
- SKU
- Price
- Minimum Quantity
- Notes

Adding an Item

To add a new item, you must first navigate to the "inventory" tab. Once on the inventory screen, there are two ways to add a new item.
1. Scan a new barcode, or
2. Tap the + button on the top-right of the screen

Once on the "Add Item" screen, enter any relevant details. Please note, you must add a name to save the item. Tap "Add Item" at the bottom of the screen to save everything. You will automatically be taken to the "Item Details" screen where you can enter quantities

Adding Item Variations

OVERVIEW

Sometimes you may want to track multiple variations of the same item. For example, if one of your items comes in multiple colors or is sold at different price points. Snap Inventory lets you track multiple variations under the umbrella of a single item, making it easier to stay organized.

Adding a Variation

A new variation is created by default when adding an item. Additional variations can be added at any time from the "Add Item" and "Edit Item" screens.

Adding Locations

OVERVIEW

Track inventory levels in multiple places by adding locations. Every place you add will be included on the item details screen, allowing you to track quantities separately at each location.

Adding a Location

First, select the more tab at the bottom of your screen, then select "Locations". Once on the locations screen, tap the "+" icon at the top of the screen. Add any relevant details and tap the "Add Location" button to save everything.

Tracking Item Quantities

OVERVIEW

Item quantities are tracked from the item details screen. The app gives you the ability to track item variations independently in one or more locations.

Location-Based Item Tracking

The item details screen contains a list of all your locations. When a location is enabled, it means that inventory is actively being tracked there. Disabling a location removes any inventory associated with that place. Disabled locations will not generate low and out of stock alerts, and will not contribute to inventory totals. The default location is enabled by default and shows the quantity level associated with each variation.

Stock Alerts

An out of stock alert is generated for an item when one of it's variations has a quantity of zero. Low stock alerts are generated based on the minimum quantity set for an individual variation. Minimum quantities are optional, and low stock alerts will only be generated if a variation's quantity falls below the minimum quantity amount entered.

Cloud Sync

OVERVIEW

Cloud sync is included with every paid subscription. Saving your inventory in the cloud allows you to track inventory on multiple devices and ensures your data is always backed up.

How It Works

Cloud syncing happens automatically in the background whenever you are connected to the internet. Connectivity status is indicated on the inventory screen. A green checkmark means your device is connected to the cloud and actively saving any changes you make. A gray cloud indicates you are offline.

While you can still add and edit items offline, your changes won't be saved to the cloud until you connect to the internet again.

Tracking Inventory on Multiple Devices

Data synced with the cloud follows your account. So, in order to view inventory on different devices, you must sign in to every device using the same email address that was used to create your account. When you add a new user, they will need to sign in using the email address you used to create their account. New users can be added using our web app.

Contact

If you have additional questions, need technical support or have a new feature suggestion, please contact us by email. We are typically able to respond within 24 hours.

Contact Us